Clients

Healthcare
Organizations

We have ONE goal – to support your mission.  We’re focused on providing critical solutions to healthcare and physician organizations in every phase of healthcare transformation, all while adapting to shifting federal 

initiatives and a constantly changing reimbursement landscape.  Engaging Serra means you can expect the best – the best resources, the best delivery, the best service – with unsurpassed commitment to your success.

Our Expertise Covers:

  • Electronic Health Records
  • Enterprise Program Management
  • Implementation, Optimization and Training
  • Project Management Office
  • Clinical and Business Analytics
  • Clinical Informatics
  • ICD10
  • Meaningful Use
  • Revenue Cycle
  • Accountable Care Organizations
  • Health Information Exchange
  • Mobile Health
  • Privacy and Security

Why
Serra Health
When we say you can trust us, we really mean it. We make commitments with care and honor them. We do the right thing – always. Collaborating with Serra means promises are kept, it means budget-conscience services for your complex and unique healthcare challenges, it means quality,

experienced consulting professionals and it means your SATISFACTION IS GUARANTEED.  We feel so confident in the collective reputation of our leadership and consulting team, we encourage you to ask around about us – our greatest asset is the testimony of those who have worked with us!

 

Our
Services

Consult

The pace of change in today’s healthcare environment moves at incredible speed and presents our clients with increased complexity and information technology challenges never before seen in the healthcare industry. This trend continues to accelerate and continually forces our clients to do more with less. That’s where Serra Health Consulting comes in—we partner with our clients to be help them successfully tackle their technology challenges with the right level of expertise allowing them to meet tight timing and budget deadlines.

Whether it’s Federal initiatives such as Meaningful Use or ICD10, facing the challenges of an ever more competitive marketplace, or the daily pursuit of improving care through technology, Serra Health leaders provide the advice and project support your organization needs to drive success.

Implement

A well-managed Electronic Health Records (EHR) system is the base from which your organization can successfully navigate and compete in the swiftly changing healthcare landscape. Efficient, cost-effective and high-quality implementation, optimization and activation projects are cornerstones of your EHR foundation, and Serra Health supports them all.

From implementation and optimization experts to project managers, team leaders, and builders, our consulting team is comprised of experienced professionals who are not only vendor-specific application experts, but also healthcare experts who know how to navigate within the walls of an ever-changing organization.

In addition to delivering successful projects in all types of healthcare environments from academic medical centers to IDN’s, children’s hospitals, community medical centers, and physician groups, our team delivers success in leadership and support roles across complete vendor application suites.

The hospital-based EHR/EMR vendor systems we support include:

  • Epic
  • Cerner
  • Meditech
  • McKesson
  • Siemens
  • Allscripts
  • NextGen
  • eClinicalworks

Optimize

We realize that the implementation of your EHR system is only the beginning of the journey to successfully navigating the ever-increasing demands and complexity of today’s healthcare environment. Many of our clients are experiencing less than promised ROI on their recently implemented EHR systems. That’s where our expert optimization professionals come in. From assessing the functionality of your EHR as compared to promised ROI targets to fine-tuning your work flows and integration issues, we can help our clients achieve their ROI goals.

Integrate

In a world of seemingly integrated systems, the need for integration services remains constant. New technologies are driving migrations from legacy interface engine technologies to new platforms such as:

  • Intersystems Ensemble
  • Orion Health’s Rhapsody
  • Microsoft’s BizTalk
  • CorePoint

These new technologies require expert guidance and support to deliver as advertised. Whether it’s supporting the daily needs of your organization’s integration engine, linking systems across your IDN or connecting an HIE, Serra integration experts help you achieve integration success through project planning, support, and post-implementation optimization.

Analyze

Creating meaningful and timely information from data is Serra Health’s focus. From on-site and remote report writing services to assisting with key analytics projects, Serra’s consulting experts deliver. Whether it is data to support MU reporting requirements or analytics in support of your patient population initiatives, Serra’s experts can assist you in getting the information you need—when you need it—from a sea of data.

“As a consultant, it is refreshing and important to know that we are a priority with the leadership team at Serra, while delivering the highest quality of service to their customers.”

Sandy, Epic Cadence and ADT/Prelude Builder

“The Serra leadership team is one of a kind!  They are professional and hard-working, yet they are still easy-going and will make you feel part of the Serra Family. They respect and listen to their associates and truly care about their well-being.”

Katie, Epic OpTime and Anesthesia Builder

“Their honesty and sense of family is very unique.  Not only does the team at Serra care about my family, I truly believe they will go the extra mile to make sure my needs as a consultant are met.”

Jill, Epic Resolute Hospital Billing Claims and Charge Master Analyst
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